Ask for quote-ready information
Separate shipment type, origin, destination and timing so the operations team can evaluate the request.
All brand concepts
Transport & logistics
ROUTE
A transport provider needs an easier quotation process and a reliable way to follow up each enquiry.
Fictional brand and project brief, created for this design preview. Not an actual client or a delivered engagement.
The proposed approach
From the brief to a practical plan.
- 01
Service catalogue
Organise service types and required shipment details.
- 02
Quote form
Collect useful information without an overly long form.
- 03
Operations handoff
Assign each request to the responsible team member.
Why these decisions?
A design shaped around the customer.
Proposed choices and review criteria for this fictional brief. These are not measured results.
Make the service scope visible
Present supported regions and shipment constraints, with exceptions confirmed by the team rather than implied online.
Agree on responsibility
Give each enquiry an owner and a status. Use automation for routing and reminders, not unreviewed delivery promises.
What is next for your business?
Tell us your objective and what you need to improve. We review the situation and propose a clear scope.