Community Moderator

Content & Community

About the role

Help customers get clear answers and bring recurring questions back to the brand team.

What you will do

• Respond using approved brand guidance.
• Escalate complaints and sensitive requests.
• Document recurring questions and response gaps.

What you will bring

• Strong written communication and empathy.
• Experience managing inboxes or customer requests.

Location, working arrangement and employment terms are discussed during the interview.